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Flat per-listing fee or a percentage of revenue?

A percentage model charges a share of what each listing earns, so the cost rises as your revenue rises and falls in slow months. A flat per-listing fee is a fixed monthly cost that does not move with revenue. Percentage aligns a provider to growing revenue; a flat fee is predictable and gets cheaper per dollar as you scale. Each fits different operators.

How each model actually charges

Percentage-of-revenue pricing takes a cut of every payout, usually stacked on top of the channel commissions the platforms already charge. Your bill moves with your calendar: high in peak season, lower when bookings dip.

A flat per-listing fee is set per listing, per month, by the coverage you choose. It does not change when you have a strong month, and it does not shrink in a slow one. You always know the number.

The honest tradeoffs

Percentage has one real strength: it ties the provider's pay to your revenue, so in a full-management arrangement their incentive to fill and price the calendar is aligned with yours. The downside is that as revenue grows, so does the bill, on the exact listings you have made most valuable.

A flat fee is predictable and scales in your favor: the more revenue a listing produces, the smaller the fee is as a share of it. The tradeoff is that the fee is the same whether a listing has a strong or a soft month, so a very low-revenue listing pays the same as a high-revenue one.

  • Incentive alignment: percentage ties pay to revenue; flat fee does not
  • Cost at scale: percentage grows with revenue; flat fee shrinks as a share of it
  • Predictability: flat fee is a known number; percentage moves every month
  • Best fit: percentage suits full pricing-and-revenue management; flat suits desk support

Why Xenia is flat

Xenia sells operations support, not revenue management, so it does not price the calendar or control what a listing earns. Charging a percentage of revenue Xenia does not influence would be neither fair nor aligned. A flat per-listing fee matches what the desk actually does: run the guest and coordination layer, predictably, on the hours you choose.

Frequently asked questions

Is a percentage model ever better for me?

It can be, when a provider truly controls your pricing and revenue, so their incentive to grow it is aligned with yours. For operations support that does not set your rates, a flat fee is the honest and usually cheaper match.

Does a flat fee get more expensive as I add listings?

It grows per listing, but each listing's fee stays fixed and does not scale with that listing's revenue. As your revenue per listing rises, the flat fee becomes a smaller share of it, unlike a percentage.

Does Xenia take any percentage of revenue?

No. Remote desk support is a flat per-listing monthly fee. Xenia does not take a percentage of your revenue and does not set your pricing.

Get your nights back.

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