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XeniaHospitality Operations
PricingXenia

Simple per-listing pricing

Xenia is priced per listing, per month, by how many hours a day you want the desk covered: Bronze $49 for 8 hours, Silver $69 for 12 hours, Gold $99 for 16 hours, plus a modest monthly desk minimum. There is no revenue share and no public free trial. Setup is waived with a three-month prepay.

The operating record behind the work

STRs operated
273+STRs operated
listings launched
120listings launched
reservations facilitated
16,900+reservations facilitated
real estate stewarded
$94.5M+real estate stewarded
clients served
78clients served
markets · 8 states
28markets · 8 states
hospitality companies built
9hospitality companies built
claims filed
670+claims filed

Attested · as of 2026

You pick the hours. We hold the desk.

The tier sets how many hours a day we cover. You choose which hours, anywhere in the 24, seven days a week. Per listing, per month. No percentage of your revenue.

Bronze
8 hrs/day coverage
$49/listing/month
$199 monthly desk minimum · $99 setup
Guest inbox monitoring
Approved guest replies
Check-in and check-out support
FAQ responses
Basic issue logging
Escalation when needed
Silver (Most chosen)Most operators choose this
12 hrs/day coverage
$69/listing/month
$299 monthly desk minimum · $199 setup
Everything in Bronze
Review requests sent up to 3× within the 14-day window
Reviews written for your good guests
Guest review responses
Cleaner coordination
Vendor follow-up
Gold
16 hrs/day · full standard desk
$99/listing/month
$399 monthly desk minimum · $299 setup
Everything in Silver
Draft responses prepared for negative reviews
Negative-review disputes filed for removal
Damage-protection insurance claims filed on your behalf
SMS, email, and WhatsApp support
Service recovery documentation
25+ listings →Operating 25+ listings? Bespoke per-listing rates: we'll build a desk around your portfolio.

Estimate your desk

12 hrs/day coverage · $69/listing

$690/month estimate+ $199 one-time setup

10 listings × $69/listing. No revenue share. Your exact quote on a call.

Book a 30-minute call

Overnight, weekend, launch, or a custom desk built around your blocks.

Setup fees are waived with 3-month prepay.

The three desk tiers

Every tier is per listing, per month, with a monthly desk minimum. Xenia does not take a percentage of your revenue for remote desk support.

  • Bronze, the Inbox Desk: $49 per listing, 8 hours per day, $199 desk minimum, $99 setup
  • Silver, the Operating Desk: $69 per listing, 12 hours per day, $299 desk minimum, $199 setup (most operators choose this)
  • Gold, the Protected Desk: $99 per listing, 16 hours per day, $399 desk minimum, $299 setup

Coverage packages

Prefer to cover only specific windows? Coverage packages price per listing, per month, alongside the tiers.

  • Overnight Desk: $79 per listing, 8 PM to 8 AM, $399 desk minimum
  • Weekend Relief: $45 per listing, Friday to Sunday, $299 desk minimum
  • Operating 25+ listings: bespoke per-listing rates built around your portfolio

Prepay and fair use

Setup fees are waived with a 3-month prepay. Longer commitments discount the rate: 6 months at 6% off, 9 months at 9% off, 12 months at 12% off. Phone support is available as an add-on.

Pricing assumes a reasonably organized operation with working access, clear house rules, current cleaner and vendor contacts, and defined escalation rules. Distressed portfolios or unusually high volume may need a custom plan.

Frequently asked questions

How much does Xenia cost?

Per listing, per month: Bronze $49 (8 hrs/day), Silver $69 (12 hrs/day), Gold $99 (16 hrs/day), plus a monthly desk minimum. Overnight and weekend packages are also available.

Do you take a percentage of my revenue?

No. Remote desk support is a flat per-listing fee. Xenia does not take a percentage of your revenue.

Is there a free trial?

No public free trial. The offer is already modest, and setup fees are waived with a three-month prepay.

Get your nights back.

Bring a portfolio, the hours you want covered, and your escalation rules. Thirty minutes is enough to tell whether the desk fits.

Book a 30-minute call