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XeniaTalk to the Founder

Services

Turnovers and vendors, coordinated

Xenia coordinates your turnovers and vendors so cleanings, maintenance, and supply runs happen on time without you chasing anyone. We confirm cleaner schedules, secure backups when someone cancels, follow up on repairs, and log every step in a shift report. Flat per-listing pricing, human-led, no revenue share, and no authority over your money or contracts.

The turnover gap we close

A same-day turn fails when a cleaner cancels, a checkout runs late, or a supply order never arrives. Xenia watches the schedule against the calendar and moves early, so the next guest walks into a ready home.

  • Cleaner schedule confirmation and same-day turn monitoring
  • Backup cleaner outreach when someone cancels or calls in sick
  • Vendor follow-up on repairs, deliveries, and supply runs
  • Maintenance triage routed to the right vendor with your context
  • A daily shift report so you see what happened without asking

We coordinate, you keep authority

We work alongside your existing cleaners, vendors, and managers. We do not hire, fire, or sign contracts, and we do not make unauthorized spending decisions. We keep the operation moving and escalate anything that needs your call.

Frequently asked questions

Do you replace my cleaners?

No. We support your existing team and coordinate with your cleaners, vendors, and managers. We can help source backups, but hiring stays with you.

What happens when a cleaner cancels last minute?

We work your backup list and vendor contacts to secure a replacement, keep the guest informed if timing shifts, and log the whole recovery in your shift report.

Can you handle maintenance issues too?

Yes. We triage the issue, guide the guest, and follow up with your vendor. See our maintenance triage and escalation page for how emergencies are handled.

Get your nights back.

Talk to the founder about covering your listings.

Talk to the Founder
Talk to the Founder