Skip to main content
XeniaTalk to the Founder

Services

Review protection that guards your rating

Xenia protects your rating by requesting reviews from happy guests, responding to public reviews in your voice, drafting replies to negative ones, and filing disputes for reviews that break platform policy. We document service recovery while a stay is still live so problems are solved before they reach the rating. Flat fee, honest, human-led.

Protect the rating you worked for

A single unfair review can cost more than a month of the desk. We ask for reviews at the right moment, respond with care in public, and push back through the proper channel when a review breaks the platform's rules.

  • Review requests sent to good guests, within the platform window
  • Public review responses written in your voice
  • Draft replies prepared for negative reviews before they post
  • Policy-violation disputes filed for removal where grounds exist
  • Service recovery documented so issues resolve before the review lands

Honest by policy

We do not write fake reviews, buy ratings, or invent testimonials, and we never ask you to. Review protection is about earning genuine reviews and disputing ones that break the rules, not gaming the system.

Frequently asked questions

Can you get a bad review removed?

Only when it genuinely violates platform policy. We prepare and file the dispute with the evidence; the platform decides. We do not promise removals we cannot control.

Do you write reviews for guests?

We can draft reviews for your good guests and send review requests within the platform window. We never fabricate reviews of your properties.

How do you prevent bad reviews in the first place?

By resolving problems while the stay is still live and documenting the recovery. Most negative reviews trace back to an issue that was never handled in the moment.

Get your nights back.

Talk to the founder about covering your listings.

Talk to the Founder
Talk to the Founder